Refund Policy
TS LASH SUPPLIES only offers refunds/returns if product is:
- Unopened Products from its original packaging
- Damaged upon Delivery
- Incorrect Item received from order
Only faulty items are eligible for exchanges or refunds. If you decide that you no longer want a product or have a change of mind, we do not accept returns or exchanges. Additionally, after a training kit is opened, we do not accept returns.
Your item must be unused, in its original packing, and in the same condition that you received it to be eligible for a return.
We will email you to let you know that your return has been received and inspected after it is received. In addition, we'll let you know if your refund was approved or denied.
Should your application be accepted, a credit will be automatically made to your credit card or the original payment method and your refund for the item will be processed, all within a certain number of days.
When returning your purchase, you will be liable for covering the cost of postage. There is no refund for shipping expenses. Return shipping charges will be subtracted from your refund if you are eligible for one.
Photos must be provided on delivery of damaged goods and sent via email